Privacy Policy

Effective Date: October 9, 2026

Introduction

ZGlobal respects your privacy and is committed to protecting personal information collected through our services, phone, email, and SMS communications.

Information We Collect

Personal information may include name, phone number, email address, contact details provided by users, voice and SMS logs collected as part of service operations, SMS communications, and information provided when clients contact ZGlobal directly.

How We Use Your Information

We use collected information to provide services, respond to requests, deliver project updates, send account communications, provide client support, improve services, maintain security, protect against fraud, and comply with legal obligations.

SMS/Text Messaging Privacy

By consenting to receive text messages from ZGlobal Inc., clients agree to receive service-related SMS messages, including account notifications, client care communications, conversations, project updates, reminders, scheduling and coordination messages, and other communications related to ZGlobal services. SMS consent is optional and is not required to purchase or use ZGlobal services. Consent is obtained directly from the client only through verbal consent during a conversation or by the client initiating a text message conversation with a ZGlobal employee.

  • Message Frequency: Message frequency may vary based on client interaction, project status, service needs, and the type of communication. Clients may receive recurring messages related to account notifications, project updates, client care, reminders, scheduling, or other service communications.
  • Opt-In Method: Clients may opt in to receive SMS messages from ZGlobal only by verbally agreeing during a conversation or by messaging a ZGlobal employee first. Consent applies only to messages from ZGlobal and may not be transferred, sold, rented, or shared with another party for marketing or promotional purposes.
  • Opt-Out Method: Clients may opt out of receiving SMS messages at any time by replying STOP to any SMS message received from ZGlobal. After opting out, the client may receive a confirmation message, and no further SMS messages will be sent unless the client provides new consent.
  • Help: For assistance, clients may reply HELP to any SMS message or contact ZGlobal at it@zglobal.biz or (916) 985-9461.

Mobile Information Protection

No mobile information, including phone numbers, SMS consent records, or text messaging data, will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared only with service providers or telecommunications vendors as necessary to deliver SMS messages, support ZGlobal services, maintain security, comply with law, or fulfill client requests.

  • Standard Messaging Disclosures: Message and data rates may apply. Message frequency varies. Reply STOP to cancel or HELP for help. SMS messages are sent only to clients who have provided consent, and consent may be withdrawn at any time.
  • SMS Terms and Conditions: By opting in to receive SMS messages from ZGlobal Inc., you agree to receive conversational and service-related text messages from ZGlobal Inc. at the phone number you provide. Messages may include account notifications, client care communications, conversations, project updates, reminders, scheduling and coordination messages, and other service-related communications. Message frequency varies. Message and data rates may apply. Reply STOP to cancel at any time. Reply HELP for assistance. SMS consent is not required to purchase or use ZGlobal services. ZGlobal does not share mobile information with third parties or affiliates for marketing or promotional purposes.
  • Opt-In Recordkeeping: ZGlobal may maintain records of SMS consent, including the date and time consent was provided, the method of consent, the phone number provided, the consent language communicated, and related communication details, as needed to demonstrate compliance and honor client preferences.

Information Sharing

ZGlobal does not sell personal information. ZGlobal may share information with service providers, telecommunications vendors, professional advisors, or government authorities when necessary to provide services, deliver communications, maintain security, comply with legal obligations, or protect rights. ZGlobal does not share mobile information with third parties or affiliates for marketing or promotional purposes.

Data Retention

Information is retained only as long as necessary to provide services, maintain records, and meet legal requirements.

Data Security

Reasonable administrative, technical, and physical safeguards are maintained to protect personal information.

Your Privacy Rights

Individuals may request access, correction, or deletion of personal information where permitted by applicable law.